25-Year Limited Deck Warranty

This 25-Year Limited Warranty (“Warranty”) is provided by Our Partners for decks constructed by the Company.

PWT Treated™ LVL Warranty Overview

PWT Treated™ LVL is engineered for long-term structural performance and is backed by a Limited Warranty that reflects the durability of its preservative-treated construction. Unlike surface-treated products, PWT Treated™ LVL is treated during manufacturing using proprietary TRU-CORE® technology, ensuring consistent protection throughout the entire cross-section of the material.

What the Limited Warranty Covers

Material Integrity & Manufacturing Defects The warranty covers defects in materials or workmanship that could cause the LVL to fail to perform its intended structural function under normal use and proper installation.

Preservative Treatment Performance
Because PWT Treated™ LVL is preservative treated throughout the manufacturing process, the warranty provides protection against premature deterioration caused by fungal decay or termite damage when used in approved applications and exposure conditions.

What “Limited Warranty” Means

  • Coverage Duration: Warranty coverage applies for the defined warranty term as specified by PWT for the product and application type.
  • Scope of Coverage: Protection is limited to manufacturing defects or treatment-related failures in the LVL itself — not external factors or installation-related issues.
  • Remedy: If a covered defect is confirmed, PWT’s responsibility is typically limited to repair, replacement of the defective material, or refund of the original purchase price, at PWT’s discretion.

Important Warranty Conditions

To maintain warranty eligibility, the following conditions generally apply:

  • Proper Installation Required PWT Treated™ LVL must be installed in accordance with manufacturer installation guidelines and applicable building codes.
  • Approved Use Only Use must align with intended interior or exterior applications and exposure classifications specified by PWT.
  • Documentation Needed Proof of purchase and product identification may be required when submitting a warranty claim.
  • Exclusions Apply
    The warranty does not cover damage resulting from:
    • Improper installation or misuse
    • Alteration or modification after manufacture
    • Acts of God (fire, flooding, earthquakes, etc.)
    • Normal wear, weathering, or conditions beyond the product’s design intent

Why This Warranty Matters

For builders, architects, and homeowners, PWT Treated™ LVL offers confidence that a critical structural component is protected not only by engineering precision, but also by a warranty aligned with real-world exterior and interior performance demands. The result is reduced risk, longer service life, and greater peace of mind on high-value construction projects.

ProWood TrueFrame Warranty Overview

TrueFrame™ Joists — a new line of pressure-treated, precision-engineered lumber from ProWood — are covered by ProWood’s Limited Lifetime Warranty. PR Newswire.

What “Limited Lifetime Warranty” Means

  • Lifetime coverage: The product is backed for the useful life of the joist (limited lifetime) — meaning ProWood stands behind the product for as long as it’s in normal service. PR Newswire
  • Scope: The warranty typically covers manufacturing defects or failures in the material itself that prevent it from performing its intended structural function. PR Newswire
  • Replacement focus: If a covered failure occurs, ProWood’s customary remedy under their warranty program is replacement of the defective product or, at ProWood’s option, a refund of the original purchase price. (This is consistent with how ProWood’s lifetime warranties generally work on treated lumber products.) ProWood

Important Things to Know

  • Documentation needed: To make a warranty claim, you would normally need the original proof of purchase and product end tags that identify the specific ProWood product. ProWood
  • Conditions apply: Like most limited warranties, coverage may be restricted if the product is improperly installed, misused, altered after purchase, or used in applications outside its intended scope (e.g., a joist used in a way it wasn’t designed for). (Typical with builder lumber warranties — specific exclusions are usually detailed in the official warranty document.) ProWood

Why It Matters for Builders/Homeowners

This warranty gives builders and their clients peace of mind that the framing material supporting a deck, porch, or other outdoor structure is backed for durability and long-term performance, beyond just the standard short-term product guarantees.

TimberTech Decking Warranty Overview

TimberTech offers industry-leading warranties on its decking products to protect against material defects and fading or staining — with coverage that varies by product type and collection. TimberTech

1. Advanced PVC Decking Warranties

These are TimberTech’s premium decking products (Harvest, Landmark, Vintage collections):

  • Limited Lifetime Product Warranty
    Covers defects in materials and workmanship for the useful life of the product in residential applications. TimberTech+1
  • 50-Year Fade & Stain Limited Warranty
    Protects against significant color fading and staining from normal weather exposure for up to 50 years. TimberTech
  • Transferability:
    This warranty can be transferred once to a new homeowner if done within 5 years of the original purchase. TimberTech

2. Composite Decking Warranties

TimberTech’s capped composite decking (various collections) has two main warranty types:

Product (Material) Limited Warranty

  • Residential Coverage:
    Typically 25- or 30-year limited warranty depending on the collection (e.g., Legacy, Reserve, Terrain have 30-year; Prime, Prime+, Premier usually 25-year). TimberTech+1
  • Commercial Coverage:
    Shorter periods (often around 10 years) apply for commercial uses. Manuals+

Fade & Stain Limited Warranty

  • 25- to 30-year coverage:
    Warranty against significant color fade and staining from everyday exposure and typical use. TimberTech+1

3. Pro™ and EDGE™ Specific Warranties

Some TimberTech lines have their own terms:

  • TimberTech PRO™ Decking:
    30-year residential and 10-year commercial limited warranty covering defects in material and workmanship. TimberTech
  • TimberTech EDGE™ Decking:
    25-year residential limited warranty plus a separate 25-year fade & stain warranty (color and stain protection tied to cleaning requirements). Manuals+

What the Warranties Typically Cover

TimberTech warranties generally protect against:

  • Material defects (manufacturing or workmanship problems)
  • Excessive fading beyond a stated color change threshold
  • Permanent staining from foods/beverages (with cleaning specs in some cases)
  • Certain structural failures under normal residential use

They do not cover:

  • Labor, removal, or installation costs
  • Improper installation or failure to follow TimberTech guidelines
  • Damage due to misuse, abnormal weather events, ground movement, etc.
  • Normal weathering or minor color variations over time
  • Fasteners not supplied or approved by TimberTech TimberTech

Important Warranty Conditions

  •  Registration:
    Most warranties require product registration soon after installation to ensure full coverage. TimberTech
  •  Claims:
    Filing a claim typically involves submitting proof of purchase, photos of the issue, and other documentation. TimberTech
  • Transfer:
    Residential warranties can usually be transferred once within a defined period (often 5 years). TimberTech

Bonus: Labor Warranty (Optional)

TimberTech also offers a Limited Replacement Labor Warranty
if a registered TimberTech contractor installs the decking
per their installation guidelines. Coverage varies based on installer level
and products used.

TimberTech

Summary at a Glance

Product Type Material Warranty Fade & Stain Warranty
Advanced PVC Lifetime (Residential) 50 Years
Composite (Legacy / Reserve / Terrain) 30 Years 30 Years
Composite (Prime / Prime+ / Premier) 25 Years 25 Years
PRO™ Series 30 Years Varies
EDGE™ Series 25 Years 25 Years

(Shorter commercial terms may apply for non-residential uses.)

Westbury Aluminum Railing Warranty Overview

Westbury® Aluminum Railing (manufactured by Digger Specialties, Inc.) is backed by a Lifetime Limited Warrantythat guarantees long-term performance and finish quality for residential applications. Multiscreensite+1

What the Warranty Covers

 Material & Workmanship

  • The ramp, posts, rails, and other aluminum components are warranted to be free from defects in materials and workmanship under normal use. Multiscreensite

Coating & Weathering Resistance

  • Westbury products use AAMA 2604-rated architectural powder coating (industry standard for high-performance outdoor finishes), and are protected against cracking, peeling, blistering, flaking, rust, and abnormal weatheringMultiscreensite+1

Duration of Coverage

 Lifetime Limited Warranty

  • For residential property owners, the warranty lasts for the lifetime of the original owner of the real estate where the railing is installed. Multiscreensite

 Commercial & Non-Residential

  • If a non-living entity (like a business or government) owns the property, the coverage is typically a 30-year limited warranty from the date of purchase. Multiscreensite

What’s Not Covered / Limitations

Like most aluminum railing warranties, certain exclusions apply (products must be installed and maintained per manufacturer recommendations):

Requirements to Maintain Warranty

  •  Registration: To activate the warranty, the original owner must usually complete and return a warranty registration card soon after installation (often within a specified period from purchase). Multiscreensite
  •  Proof of Purchase: You’ll need to provide proof of purchase and relevant product info if you make a claim. Multiscreensite
  •  Proper Cleaning & Maintenance: In coastal or corrosive environments, specific cleaning guidelines must be followed to maintain coverage. GreenWay Fence & Railing Supply

How Warranty Claims are Handled

  • Contact the dealer/distributor who sold or installed your Westbury railing — or reach out directly to Digger Specialties, Inc. within a set number of days (often within 30 days of noticing the defect). Multiscreensite
  • If the product is confirmed defective and covered, Westbury will generally replace the defective item or, at their discretion, offer financial compensation up to the original purchase priceMultiscreensite

Bottom Line

Westbury’s Lifetime Limited Warranty provides homeowners with assurance that their aluminum railing system is built to last — with coverage against manufacturing defects and finish failure for the life of the original owner, backed by industry-standard AAMA powder-coat protection. Multiscreensite

If you’d like, I can summarize the exact steps to file a claim or pull the official warranty document text from Westbury’s manufacturer.

Keylink:

1. Lifetime Limited Warranty (Materials)

Who’s covered: The original homeowner/consumer who bought and installed the product in the U.S. or Canada. Holbrook Lumber
Duration:

  • Residential use: Lifetime warranty for as long as the original purchaser owns the property and remains livingthere. Holbrook Lumber
  • Commercial use: Warranty coverage on materials is 20 years for non-residential installations (multi-family, mixed use, commercial, government, etc.). Holbrook Lumber

What it covers:

  • Manufacturing defects in the aluminum railing products, including structural failures, significant finish defects like abnormal corrosion, or discoloration exceeding industry standards (Delta E > 5). Holbrook Lumber
  • If a covered defect is confirmed, Key-Link will repair or replace the defective material or (at their option) refund the original purchase price. Holbrook Lumber

2. Prorated Labor Warranty

Residential: Keylink includes a 5-year prorated labor warranty to help cover the cost of reinstalling or replacing defective products after the defect is confirmed.

  • Year 1: 100% of reasonable labor
  • Year 2: 80%
  • Year 3: 60%
  • Year 4: 40%
  • Year 5: 20%
  • After Year 5: No labor coverage. Holbrook Lumber

Commercial: A 2-year prorated labor warranty applies for business or non-residential installations:

  • Year 1: 100% labor
  • Year 2: 50% labor
  • After Year 2: No coverage. Holbrook Lumber

What Is Not Covered

  • Defects caused by improper installation or failure to follow Keylink’s installation instructions. Holbrook Lumber
  • Damage from abuse, misuse, accidents, vandalism, or Acts of God (fire, storms, earthquakes, etc.). Holbrook Lumber
  • Damage due to environmental pollutants, chemicals, or unsuitable cleaners (e.g., pool chemicals). Holbrook Lumber
  • Natural weathering that does not exceed the standard finish tolerance (e.g., mild color change under Delta E of 5). Holbrook Lumber
  • Coverage voided if product is installed outside the U.S. or Canada, or if the product wasn’t manufactured by Key-Link. Holbrook Lumber
  • Labor, freight, and incidental costs beyond the prorated labor warranty. Holbrook Lumber

How Warranty Claims Work

To make a claim, the original purchaser must:

  1. Provide proof of purchase and installation details. Holbrook Lumber
  2. Submit the claim in writing within 30 days of noticing the issue (online, email, or mail per Keylink’s claim instructions). Holbrook Lumber
  3. Include photos or samples of the alleged defect for examination. Holbrook Lumber

Important: The lifetime material warranty ends if the property is sold or the original homeowner dies. Holbrook Lumber

Finish & Coastal Protection Notes

Keylink products are powder-coated to meet AAMA 2604 standards, with optional AAMA 2605 coastal upgrades for environments near saltwater. These coatings help resist fading, corrosion, and wear, but warranty limits can still apply if specific coastal maintenance requirements aren’t followed. Keylink

In a Nutshell

  • Lifetime limited warranty on material for residential owners
  • Prorated labor warranty (5 years residential, 2 years commercial)
  • Covers manufacturing defects and significant finish issues
  • Excludes improper installation, misuse, natural weathering, and certain environmental damage

Let’s Build Your Dream Outdoor Space

An outdoor covered deck adds comfort and beauty to any backyard and can be enjoyed all year. Time to give Longhorn Decks a call and start planning your custom project because your outdoor paradise is waiting.

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